Golden Real Estate Wins Service Quality Award

For the second time, Golden Real Estate has been recognized by Quality Service Certification, Inc. for being among the top 20 small real estate brokerages for excellence in quality service.

The “Quality Excellence” Award is “awarded in recognition of the highest level of service quality and customer satisfaction in the real estate industry.”

The award is known as the QE Award. This year’s award recognizes the top 5 large companies, the top 10 midsize companies and the top 20 small companies, with the winning brokerages spanning 22 states and including some of the most respected independent and well-known national and regional brand names. We were recognized as one of those top 20 small companies.

The award is based upon the results of a post-closing survey of buyers and sellers who were in a real estate transaction with participating real estate companies. All Golden Real Estate clients have been surveyed since 2013.

Quality Service Certification, Inc. (QSC) and Leading Research Corporation of Laguna Niguel, CA, administer the survey process to ensure that every past buyer and seller is surveyed, preventing agents or companies from influence, interference or  manipulation in any way.

Larry Romito of QSC said that the QE Award is based on aggregated overall Customer Satisfaction as a percentage of all returned surveys of real customers, where every past customer has been surveyed without selectivity, editing, deletion, cleansing or manipulation. “No other system exists, anywhere in the real estate industry that can legitimately make that claim,” he said.

Find the reviews of all Golden Real Estate agents (including me) at www.RatedAgent.com .  

Golden Real Estate’s Agents Featured on RatedAgent.com

The website RatedAgent.com stands out from other websites which provide agent ratings, because it only surveys actual past clients shortly after the closing of real estate transactions. Because of that, there are no phony reviews or reviews by people who haven’t actually done business with the agent in question.

Not all brokerages pay the company that operates that website to survey its buyers and sellers, but we’ve been doing so for nearly a decade. That provides a lot of data which you can trust for each of our broker associates.

You can use the website to search for agents by name or to look for agents in specific cities.  It’s the first place I go when asked to recommend an agent for a buyer or seller outside our primary service area of Metro Denver.

If, for example, you search “Golden CO” on their website, you’ll see that all nine Golden Real Estate agents appear in the top 15 agents.  If you search other cities, some of us also show up.  (I myself am listed first in Golden, and second in Arvada.)

Check it out! It’s a valuable resource. It will give you comfort in asking any Golden Real Estate agent to help you buy or sell.