For the second time, Golden Real Estate has been recognized by Quality Service Certification, Inc. for being among the top 20 small real estate brokerages for excellence in quality service.
The “Quality Excellence” Award is “awarded in recognition of the highest level of service quality and customer satisfaction in the real estate industry.”
The award is known as the QE Award. This year’s award recognizes the top 5 large companies, the top 10 midsize companies and the top 20 small companies, with the winning brokerages spanning 22 states and including some of the most respected independent and well-known national and regional brand names. We were recognized as one of those top 20 small companies.
The award is based upon the results of a post-closing survey of buyers and sellers who were in a real estate transaction with participating real estate companies. All Golden Real Estate clients have been surveyed since 2013.
Quality Service Certification, Inc. (QSC) and Leading Research Corporation of Laguna Niguel, CA, administer the survey process to ensure that every past buyer and seller is surveyed, preventing agents or companies from influence, interference or manipulation in any way.
Larry Romito of QSC said that the QE Award is based on aggregated overall Customer Satisfaction as a percentage of all returned surveys of real customers, where every past customer has been surveyed without selectivity, editing, deletion, cleansing or manipulation. “No other system exists, anywhere in the real estate industry that can legitimately make that claim,” he said.
Find the reviews of all Golden Real Estate agents (including me) at www.RatedAgent.com .